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NeedHelp55NeedHelp55 

Need help on Inbound Email Handler attachment process issue.

Hi,

My scenario is :

A email will be fired from SAP with one text attachment. Once salesforce receives the attachment it will traverse through the attachment and creates some record in salesforce. 

Now the issue is incoming attachment contains chinese charater. So in case the .txt file encoding format is unicode it's converting those chinese character as Nwm�m�l;S�uhV�h-N�. But the system works absolutely fine with UTF-8 format.

Any work around to process with this unicode format txt file?

Thanks in advance.
GauravGargGauravGarg
Hi,

Please use UTF-8 encoding technology to upload / add attachment in sfdc with different languages.

Thanks,
Gaurav
Skype: gaurav62990
NeedHelp55NeedHelp55
I don't have that scope. Our client provividing a txt file in unicode format. Is there any way to go with unicode format?
 
GauravGargGauravGarg
Hi,

Please go through the below link, it will help you formating csv / excel file using unicode. 

https://help.salesforce.com/HTViewSolution?id=000194097&language=en_US

Thanks,
Gaurav