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EmilienGuichardEmilienGuichard 

Trailhead enviroment is expiring in 72 days

Hello,

The environment attached to my Trailhead account is expiring in 72 days, will I be blocked when it will be expired ?
Is it possible to remove this expiration or to attach it to another dev org ?
Best Answer chosen by EmilienGuichard
SandhyaSandhya (Salesforce Developers) 
Hi,

Since Enterprise Edition is paid a license to extend your subscription, you need to contact Salesforce support.

Here's how you can reach salesforce support team.

 

(http://· https://help.salesforce.com/apex/HTViewSolution?id=000123530&language=en_US) (http://· https://help.salesforce.com/apex/HTViewSolution?id=000123530&language=en_US)

 

 

If you just need your trailhead account badges or points to be transferred to some other account as your enterprise edition expires you need to send a request for account merging to trailhead@salesforce.com.

Note:

You cannot move the data from one  account to another only the points/badges can be moved.

Hope this helps you!

Please mark it as Best Answer if my reply was helpful. It will make it available for other as the proper solution.
 
Thanks and Regards
Sandhya
 

All Answers

SandhyaSandhya (Salesforce Developers) 
Hi,

Developer Editions will not expire until and unless there is no activity within the six months.

Please provide more details which environment you are referring, please share screenshot where you have got this "Trailhead environment is expiring in 72 days" So that I can help you further.

Thanks and Regards
Sandhya
EmilienGuichardEmilienGuichard
Hello Sandhya,

Here is the screenshot you asked for :

The org id is 00D24000000Jd8P

User-added image

Thanks for your help.
SandhyaSandhya (Salesforce Developers) 
Hi,

Please send me your username and also tell me if it is Professional Edition or Developer Edition or any other edition.

Thanks and Regards
Sandhya
EmilienGuichardEmilienGuichard
Hi,

my username is emilien.guichard@gmail.com

this is enterprise edition

thanks for your help
SandhyaSandhya (Salesforce Developers) 
Hi,

Since Enterprise Edition is paid a license to extend your subscription, you need to contact Salesforce support.

Here's how you can reach salesforce support team.

 

(http://· https://help.salesforce.com/apex/HTViewSolution?id=000123530&language=en_US) (http://· https://help.salesforce.com/apex/HTViewSolution?id=000123530&language=en_US)

 

 

If you just need your trailhead account badges or points to be transferred to some other account as your enterprise edition expires you need to send a request for account merging to trailhead@salesforce.com.

Note:

You cannot move the data from one  account to another only the points/badges can be moved.

Hope this helps you!

Please mark it as Best Answer if my reply was helpful. It will make it available for other as the proper solution.
 
Thanks and Regards
Sandhya
 

This was selected as the best answer