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Mark Barrett 5 I am working on a Trailhead badge that requires work in my assigned developer account. In the current case, I'm downloading an app package from the app exchange into my assigned developer account (i'm an SFDC employee and also have an Org62 account)
I am working on a Trailhead badge that requires work in my assigned developer account. In the current case, I'm downloading an app package from the app exchange into my assigned developer account (i'm an SFDC employee and also have an Org62 account) When I try and install the app exchange package to my account, it wants to install in Org62. So, I log out of Org62 and try and login directly to my assigned Developer account, but I don't know the password. When I try and reset the password, it asks for my place of birth. When I enter my place of birth, it says that my entry is incorrect. I tried to log a ticket with tech force and app support but neither of them would/could help. I need to not just reset, the password for my developer org, I need to know what the password IS, s that I can login. Or, alternatively, I need to know how to point to the developer org without logging in so that my lab work isn't sent to org 62.
When you are working on the trailhead, you must be connected to Developer org where your work is there by clicking " Launch Your Hands on" and enter your credentials.As you have the problem with password I would suggest you reach trailhead@salesforce.com with your username of Developer Org so that they would send you reset link and you will be able to reset new password.Please refer below link on how to take challenges in trailhead.
https://force.desk.com/customer/portal/articles/2643793-trailhead-profile-signup-login-faq?b_id=13478
Hope this helps you!
If this helps you, please mark it as solved.
Thanks and Regards
Sandhya