function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
NAGAM VENKATA KRISHNA 8NAGAM VENKATA KRISHNA 8 

I had inserted the records from emailservices requirements is with the help of subject in email I have to insert the record. If he/she araises the same issue(subject) I don`t want to insert the new Record any one please help me. .

Best Answer chosen by NAGAM VENKATA KRISHNA 8
PriyaPriya (Salesforce Developers) 

Hi Nagam,

This case seems to be related to duplicate record prevention. Please visit this below link for your reference and modify your code accordingly :- 
https://www.sfdcpanther.com/apex-trigger-to-prevent-duplicate-contact-record/

Please mark it as best answer if it helps.

Regards,

Priya Ranjan

All Answers

PriyaPriya (Salesforce Developers) 

Hi Nagam,

This case seems to be related to duplicate record prevention. Please visit this below link for your reference and modify your code accordingly :- 
https://www.sfdcpanther.com/apex-trigger-to-prevent-duplicate-contact-record/

Please mark it as best answer if it helps.

Regards,

Priya Ranjan

This was selected as the best answer
NAGAM VENKATA KRISHNA 8NAGAM VENKATA KRISHNA 8
hi priya
Requirements is I have to insert the record to objects from salesforce emailservices concept after insertion of record I have to generate the unique String called RefID and then respond back to same email saying that a new case is created and placing a RefID in the subject(like customer care or call center).