Skip to main content Take our 5-minute Community Survey. Open now through 4/11/2025. Click here to participate.

Feed

Connect with fellow Trailblazers. Ask and answer questions to build your skills and network.

Ok, I know this has been asked before, and I read a couple of responses, however, I want to make sure I understand the underlying issue correctly.  I am seeing this warning stating that I have 2467 scheduled items.  See the screen shot.Optimizer Scheduled Items warning(?)

 

I saw a couple of post stating that I need to schedule the Rollup Job to clear or run any items that failed, etc.  And I saw

this post by @Shari Carlson

talking about the differences in scheduling prior to 2.21.  However, I am on 2.22 (and I am not sure when I updated or how long that warning has been there, to be transparent).  I also don't see items in my Summary Logs (but again, it's possible I deleted those). 

 

So my question is, do I just need to schedule the Rollup Job to just run a couple of times a week to "clear" out these items?  Part of my confusion is that I do have 9 rollups scheduled to roll up nightly and those appear to be running fin, no errors, etc so I just want to make sure I am doing the right thing.  I also noticed that there are too rollup jobs I can select "Rollup Job" and RollupCalculateJobSchedulable so I want to make sure I am scheduling the right one.  And just to add to my confusion, in Apex Jobs, I just noticed that there is a scheduled apex that was created on 4/2/2025 (it looks like and has NOT run... (see below)  So again I am just a bit confused. 

DLRS Issue.png

 

#DLRS #Lookup Rollup Summaries #Nonprofit #Salesforce Admin

 

 

5 answers
  1. Today, 10:33 PM

    "Watch for changes and process later" in the new wizard is the same as "Scheduled" mode in the old wizard. These options are for "install the trigger and watch records as they change but don't recalculate the value for the parent right away" instead it enqueues records into the Scheduled Items bucket which are drained by the "RollupJob" at a future time. But only if you are actually running that job. 

     

    These are completely separate from the "Schedule Full Calc" jobs. So if you have anything that is currently set to "Scheduled"/"Watch for changes and process later" then you need to be running the "RollupJob" to process those enqueued items. If you ONLY use the scheduled calculation then you should be able to put them into "Process Builder" mode (which doesn't use the triggers and doesn't automatically watch for changes) and your scheduled jobs will take care of it all. In that case you can just delete those items and everything will be good to go (because you're ensuring the values are updated through your scheduled full calculates) 

     

    One note, those items can be created by some rollups if the parent can be merged, there is an edge case behavior where merging a parent will create scheduled item records. So it is probably a good idea to always have the "RollupJob" class scheduled even if you don't expect it to do any work. 

     

    Again, if you need the Scheduled Items processed then follow Shari's instructions to get that job added. This is totally separate from the "Full Calculate" jobs that you have scheduled. 

     

    I hope that is more clear.

0/9000

Hi 

I am busy finishing my Agentblazer champion modules, currently in "Enhance Agentforce to Act on Data with Conversational Language". All other steps were successfull so far with my "Data Cloud and Einstein AI Playground". 

 

But  at the step "Click 

This Topic’s Actions and verify Create Check-in Guest Event action is still in the list. If it isn’t, repeat steps 6 - 11. Sometimes in our practice environments an added action does stay associated with the topic the first time you save it.", the action "Create Check-In Guest Event" does not stay saved.

5 answers
  1. Today, 10:32 PM

    Hi @Cédric Artiges,

     

    We assume this issue needs further review and we may need access to your playground. We will reach out to you via email to investigate further. 

     

    ++CreateTrailheadCase 

     

    You can ignore the command above, it is a tool used by our Agents to tell the system to create your case.  

     

    Thank you!

0/9000

Getting the below error -  

I'm not able to delete this user as well.  

Can you please help ?  

 

Field Service Basics | Enable Field Service and Create Service Resources

 

 

 

#Trailhead Challenges

4 answers
  1. Today, 10:29 PM

    Hi @Sindhu Devendar,

     

    Can you please check with the above suggestions and let us know if the issue still exists or is resolved? If it is resolved, please post the solution or mark any one of them above which helped you to resolve your query as "Best Answer" to close this thread. 

     

    – If not, kindly let us know so that we can reach out to you through an email.

     

    Thank You!

     

    ++TrailheadHelpFollowUp

0/9000

Hi,  

We have been using Donor 360 and NPSP packages in the org and generating receipts for the gift contributions for the donors. We started using the email templates with new logo and updated it everywhere. It was tested and worked fine. From the recent batches, it is generating and sending out the emails to the donors with old template(could be changed by someone). I was not the part of the project so i dont have much knowledge about the whole process. As for now, the process has been generating a new receipts and updating the opportunities records. I have looked at all the flows but did not find anything. I also deactivated the older template in SF but still it got a email with it. I am pretty sure that they are getting generated or the templates are getting chosen in Apsona. Thats what the page layout buttons(which starts the process) say.  I have debugged the salesforce side but did not find much. Does anyone have any idea where should i look more. Is it Apsona?

#Nonprofit #Salesforce Admin

0/9000
3 answers
  1. Today, 10:25 PM

    Hi @Navya Dama,

     

    We assume this issue needs further review and we may need access to your playground. We will reach out to you via email to investigate further. 

     

    ++CreateTrailheadCase 

     

    You can ignore the command above, it is a tool used by our Agents to tell the system to create your case.  

     

    Thank you! 

0/9000

My users are getting confused with the name " Service Schedule".  I renamed the label to "Class Schedule" it did not show up on the main page.   

I cannot change the label for service session

 

 

1 answer
0/9000

I need help ASAP! I am trying to complete my Spring 24' maintenance  for my SF Admin cert but for some reason each time I try to launch the playground I have been getting the same error message for about 2 weeks now. I tried using different web browser and my iPad still no luck!!! Is anyone else experiencing this??? 

 

#Trailhead Challenges

4 answers
  1. Today, 9:45 PM

    Hi , 

     

    Please follow the below steps to create a new playground:

     

    1. Login Trailhead

    2. Click on your Profile Image from the Top-Right Corner on Trailhead Page

    3. Select 'Hands-on Orgs' or go to https://trailhead.salesforce.com/users/profiles/orgs

     

    Click Create Playground

    button to create a new playground and then click Launch button to open the org. 

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000QL46ESAT

0/9000
7 answers
  1. Today, 10:15 PM

    Hi @Sheetal Mahenderkar,

     

    Thank you for reaching out to the Trailblazer Community. We noticed that you have successfully completed this Badge. Could you please mark the most helpful response as 'Best Answer' or share the solution that resolved your issue? This will assist other Trailblazers in the future.

     

    Warm Regards,

     

    Kiran Kumar,

    Trailhead Help

     

    ++TrailheadHelpFollowUp

0/9000

I start the Configure an Agentforce Service Agent task, and create Experience Management

 topic and add all the Topic's Actions.  Verify after adding each topic. Then it complained about missing the instructions.  Until then I see all the topics I added.  When I add 5 instructions and save and activate the agent.   

  

I click verify step at the end of the trailhead again.  

 

Step not yet complete in Agentforce

We can't find that the Experience Management topic has the Get Customer Details action added to it.

 

When go back to the Agent Builder, and now all that is showing is 

Get Experience Details.  

All other topics have been deleted. 

 

#Trailhead Challenges

7 answers
0/9000

Hi there, 

 

I'm trying to make a turbo extract data mapper for an omnistudio flex card. My Extract Output Path is just set to "records", my object is Opportunity. I'm pulling *just* the ID. I have two opportunity records. I have no filters, no parameters set. I click preview and execute. "We couldn't execute the data mapper because the mappings are incorrect. Verify the mappings and try again." Any ideas why this is happening? 

 

#Omnistudio

1 answer
  1. Today, 10:10 PM

    I went ahead and consulted the trailhead module for it and set a filter to Id = OpportunityId. I then put in a parameter that specifies OpportunityId = "actual opportunity ID" but I can't seem to alter the parameter to include *all* opps. If I take the parameter out, it errors. If I take the filter out, it errors...

0/9000