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Abhishekh Jaiswal Visualforce page app integrating with Onmichannel events
Hi
We have implemented the softphone in Salesforce using open CTI and we are now integrating its status changes with Salesforce Omnichannel statuses, in other words, we want to get an event in our app when the user changes his/her onmichannel status so we can also change his status also in softphone system.
We are using Visualforce page and omniToolkitAPI, however, it didn't work as we found in the lightning documentation that we can't fire lightning events from lightning out.
So how we can achieve our requirements?