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Ranjith Dev How to delete or erase the HTMLBody on Email-to-case functionality
Hi team,
How can I delete the data in the HTML body field?. In Classic, we have the Cross (X) icon to erase the entire data. In Lightning We don't have that feature. my client having that feature into lightning to erase the HTMLbody, ToAddress and FromAddress. the HTMLbody contains the case.contacts information.
Please guide me to do the possible scenarios.
How can I delete the data in the HTML body field?. In Classic, we have the Cross (X) icon to erase the entire data. In Lightning We don't have that feature. my client having that feature into lightning to erase the HTMLbody, ToAddress and FromAddress. the HTMLbody contains the case.contacts information.
Please guide me to do the possible scenarios.