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Pavlin Penchev 10Pavlin Penchev 10 

Problem with Images in Knowledge Articles and Modifying the 'Article Content' Web Component

Hi, we create knowledge articles through a SF integration with a 3rd party content management system (MadCap Flare), which we use to write documentation. Then the knowledge articles get pushed to Communities/Sites and that is how the end-users consume the content.

All is good except that the content of the articles appears on the Communities/Site in what appears to be a Lightning Web Components (see attachment), which doesn't allow for too much customisation.

Any image embedded in the article body content (inside the 'Article Content' component) sometimes appear too small and don't expand  in a modal/popup if clicked on. We need some kind of a JavaScript library, I assume, to tweak the interaction with images. The Communities/Site only allows for CSS customisation but provides no direct access to the underlying HTML and JS.

Adding custom lightning web components, or installing existing 3rd party components would not solve the problem as they would be independent from the main Knowledge 'Article Content' component, which holds all the content. It feels that the best way would be to somehow edit the existing component, if at all possible.

I have been playing with VSCode and the dev environment, retrieving existing metadata from the org using Manifest, but I can't figure out what needs editing to achieve what I want. The 'Article Content' component doesn't show up under the 'lwc' folder, nor does it show under the 'pages' or 'components' folders in the project (in the dev environment). Where can I access the code that is responsible for the body content of each Knowledge article, so I can add JavaScript-driven interactivity to its elements.

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