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Parteek Goyal 3Parteek Goyal 3 

Einstein Bot: How to get user response from dynamic menus

Hi All,

I am working on Einstein bot and trying to implement dynamic menu in it. I have displayed the dynamic menu but i am not sure that how to capture the user response from dynamic menu once user selected one of the menu.

Please help.

SwethaSwetha (Salesforce Developers) 

HI Parteek,

When you create a dynamic menu an option will be given to set the variable you want to store the value in. You can create a custom bot variable type of object to store the value that the user selected.

See code snippet

If this information helps, please mark the answer as best. Thank you