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Parteek Goyal 3
Einstein Bot: How to get user response from dynamic menus
Hi All,
I am working on Einstein bot and trying to implement dynamic menu in it. I have displayed the dynamic menu but i am not sure that how to capture the user response from dynamic menu once user selected one of the menu.
Please help.
Thanks,
Parteek
I am working on Einstein bot and trying to implement dynamic menu in it. I have displayed the dynamic menu but i am not sure that how to capture the user response from dynamic menu once user selected one of the menu.
Please help.
Thanks,
Parteek
HI Parteek,
When you create a dynamic menu an option will be given to set the variable you want to store the value in. You can create a custom bot variable type of object to store the value that the user selected.
See code snippet https://salesforce.stackexchange.com/questions/261821/einstein-bot-get-value-from-dynamic-menu
If this information helps, please mark the answer as best. Thank you