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Gabriel ArgenalGabriel Argenal 

SAML Configuration error: Should not be a portal user

I'm trying to setup the SAML configuration in my instance. I'm using a 3rd party as identity provider and the test customer community user has already been setup manually and should be a customer community portal user. When I attempt to login as the customer I'm receiving the following error message: 
 
/SamlError?ErrorCode=5&ErrorDescription=Unable+to+create+user&ErrorDetails=Should+not+be+a+portal+user"
 
Does anyone have any additional details about the portal user piece specifically?
VinayVinay (Salesforce Developers) 
Hi Gabriel,

You would need to test your SAML reponse using below tool to fix the issue.
https://axiomsso.herokuapp.com/Home.action

Also check below steps.
https://technophile.medium.com/salesforce-sso-just-in-time-provisioning-for-saml-with-axiom-27d3f07ce608

Please mark as Best Answer if above information was helpful.

Thanks,
sebastian aramburu 15sebastian aramburu 15
Hello Gabriel, were you able to figure out what was happening?

I'm able to execute the SSO login using Axiom without any issues, but getting this error message when a third party application tries to SSO.

Thank you.