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S BanerjeeS Banerjee 

Authenticate the customer from Einstein Chatbot

Hi all, I already have Salesforce Einstein Bot for unauthenticated users and now i would want to be able to authenticate the customer and proceed with his chat afterwards, any information on this? Thanks for your help. 
AbhishekAbhishek (Salesforce Developers) 
Your query is answered here,
https://medium.com/@ArthurImirzian/how-to-enforce-logged-in-community-user-context-from-einstein-bot-177f8f7dcc97

Try as mentioned below.

If it helps mark this as the best answer.
Ravi PRavi P
Were you able to authenticate the users from BOT? I am also looking for user authentication from BOT from our support web site.