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AchyuthAchyuth 

Send List Emails on Cases

Hi,
I have a requirememnt to send an email to multiple cases at a time from list views . is there a way to create a button under listviews and select multiple Cases and send an Email?

This functionality is available for Contacts and Leads, but i am unable to see "Send List Emails" button on Case Object.

Can anyone please help me on this functionality.

Thanks,
Achyuth.
VinayVinay (Salesforce Developers) 
Hi Achyuth,

You will see the email button only in case Feed, if you have enabled Email-To-Case else you will have to create a custom Send Email Action.

Check below references.

https://help.salesforce.com/articleView?id=sf.case_interaction_send_email_quick_action_create.htm&type=5
https://help.salesforce.com/articleView?id=sf.case_interaction_send_email_quick_action_considerations.htm&type=5
https://help.salesforce.com/articleView?id=sf.setting_up_email-to-case.htm&type=5

Thanks,