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SaiKrupa J
Live chat Auto greeting
Hi,
We are implementing live chat in lightning. We are send an auto greeting message . When we are triggering lightning:conversationAgentSend event when a message is sent to customer, is there any option to know whether it is auto greeeting or agent message.
Thanks for the help in advance.
Saikrupa.
Can you share a screenshot of how it appears? Are you able to see any avatars when a message is sent by agent vs auto greeting?
pimion (https://pimion.com/)