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veda shriveda shri 

Need to translate user entered chat text while displaying to agent and visa versa


I have one requirement to translate customer entered text from another language to English while displaying it to agents. And visa versa like agent can enter in English and customer should see it in another language in chat. 

VinayVinay (Salesforce Developers) 

Hi Veda,

I don't think this feature is currently unavailable.  Kindly review below Idea link and vote for this feature.


Dogs forestDogs forest
Hi! I'm currently looking for my clients site ( automatic translation to user native language. Its more like when a visitor came and chat it display automatically to native language