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Lavinia CiobanuLavinia Ciobanu 

Triggered/Screen flow

Hi everyone!

I am new to creating flows and I need some advice.
I have the following scenario in order management: I have a fulfillment order and when the delivery method is changed from ShipToHome to ShipToStore and vice versa, the delivery address must be updated (according to home address or store address). I have created a triggered flow for this.

But the problem is that when delivery method is changed from ShipToHome to ShipToStore, I need a screen component because the user needs to choose a store location from a list. If I make this, the flow needs to be a screen flow and then I can not trigger it when that field (deliveryMethod) is updated.

So how can I do this? For me it seems that I need both triggered flow and screen flow.

Thank you in advance.
Best Answer chosen by Lavinia Ciobanu
PriyaPriya (Salesforce Developers) 

Hi Lavinia,

Invoking a screenflow from a trigger flow is not possible. 
Probable solution is to create a Lightning Aura or LWC where user can select the store and update the delivery method. 

Please mark it as Best Answer so that it can help others in the future.

Regards,

Priya Ranjan