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vineet kumarvineet kumar 

Getting server error while assigning a role to a user

Hello All,

I have a role hierarchy in my SFDC org, I can assign a particular role to a new user but I am getting an error when I am trying to assign that role to a user in a scratch org.  There is no error in Sandbox and Production. Erro is occurring only in Scratch org. 

Let me share with you a dummy hierarchy below
User-added imageSo the issue is with C level (C1,C2,C3) If I assign any of these roles to a user it's giving the below error. This issue is occuring in scratch org, otherwise, in Sandbox and Prod, it's working fine.

User-added image

AbhinavAbhinav (Salesforce Developers) 
Hi Vineet,
Kindly refer below docs:

If it helps,please mark as Best Answer so that it can help others in  future.
ShivankurShivankur (Salesforce Developers) 
Hi Vineet,

I could find that this is a pretty common issue with scratch orgs, particularly if your org is generated with hasSampleData: false.

Please check the discussion and suggestion over similar thread here  (https://salesforce.stackexchange.com/questions/288831/error-when-adding-role-to-my-user-in-a-scratch-org), if it helps.

Hope above information helps, Please mark as Best Answer so that it can help others in the future.