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B Diallo sync Out of office from Outlook to Salesforce
Hi team,
I wonder if anyone has faced this issue and found a solution/workaround:
sync Out of office from Outlook to Salesforce.
The need is to see which user is out of the office when assigning him a case so that the case can be assigned to someone else.
Thanks in advance!
I wonder if anyone has faced this issue and found a solution/workaround:
sync Out of office from Outlook to Salesforce.
The need is to see which user is out of the office when assigning him a case so that the case can be assigned to someone else.
Thanks in advance!
Check below references.
https://www.asagarwal.com/salesforce-outlook-integration-a-step-by-step-guide/
https://help.salesforce.com/articleView?id=outlookcrm_sync.htm&type=0
I don't think this feature is currently available check below Idea link,
https://trailblazer.salesforce.com/ideaView?id=08730000000DgjIAAS
Hope above information was helpful.
Please mark as Best Answer so that it can help others in the future.
Thanks,
From your personal settings, enter Connected Accounts in the Quick Find box, and then select Email and Calendar Accounts. If your admin connected an account for you, it will be listed under Connected Accounts.
Click New Account.
Follow the steps to connect your account.
Regards,
Peter