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Michael AgresMichael Agres 

Pre-populate hidden field on a Pre-Chat form

I took a look at this solution from the site. (https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_populate_prechat.htm)

And I don't know how I can apply it to this Use Case: How do I add and populate the hidden Pre-Chat field?