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sfdcdude workflow Rule Issue
Hi Team,
I have a scenario where, I need to send email alerts after 1 hour and next every one hour continuously till the status will get change from A to B.
We know that we do not have option to schedule an alert daily by using wrokflow rules. but some workaround (https://salesforce.stackexchange.com/questions/221834/email-alter-to-everyday-using-time-dependent-workflow-action-in-salesforce) I have found and did the same.
It is working upto some extent and my issue here is......
Lets say my 5 records email alert scheduled 5:00 PM after meeting criteria.
When I change any of the record from A to B at 6:00 PM this particular record related alert is going away from the scheduled queue which is expected. But, this record related updated time (6:00 PM) is effecting for the rest of the 4 records too.
Please help me here to resolve this issue.
I have a scenario where, I need to send email alerts after 1 hour and next every one hour continuously till the status will get change from A to B.
We know that we do not have option to schedule an alert daily by using wrokflow rules. but some workaround (https://salesforce.stackexchange.com/questions/221834/email-alter-to-everyday-using-time-dependent-workflow-action-in-salesforce) I have found and did the same.
It is working upto some extent and my issue here is......
Lets say my 5 records email alert scheduled 5:00 PM after meeting criteria.
When I change any of the record from A to B at 6:00 PM this particular record related alert is going away from the scheduled queue which is expected. But, this record related updated time (6:00 PM) is effecting for the rest of the 4 records too.
Please help me here to resolve this issue.
why each record will effected because each have saperate queue. please confirm