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JJ Stewart 19 Why is Salesforce serving the wrong ssl certificate for my site?
I have already contacted support and they refuse to help because they claim it is a developer problem. Here is the issue.
Last week, I updated our ssl certificate for a custom domain to be served using experience cloud. After publishing the change:
When I visit my custom domain, I get the certificate for a COMPLETELY DIFFERENT SITE. This is not even a site I own. The certificate that I receive is not listed in my certificates in salesforce. It is as if the CDN has its wires crossed. I have switched back to the old cert and still receive the wrong certificate when I pull up the site by custom domain. Has anyone ever had this happen? How do you get Salesforce to even look at it?
Last week, I updated our ssl certificate for a custom domain to be served using experience cloud. After publishing the change:
When I visit my custom domain, I get the certificate for a COMPLETELY DIFFERENT SITE. This is not even a site I own. The certificate that I receive is not listed in my certificates in salesforce. It is as if the CDN has its wires crossed. I have switched back to the old cert and still receive the wrong certificate when I pull up the site by custom domain. Has anyone ever had this happen? How do you get Salesforce to even look at it?
Have you checked the domain for which the certificate got created?
Recommend reviewing https://help.salesforce.com/articleView?id=000336819&type=1&mode=1