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Save an email sent through an email alerts
Hi,
i have a process builder that after checking a criteria if it is true, sends an email via email alerts.
Now i would like to be able to save the email in a custom field in the Account object is it possible?
You cannot save email on a custom field on account object, however you can save on related list on the object where email is sent from using enhanced email functionality.
Check below reference for same.
https://help.salesforce.com/s/articleView?id=000381944&type=1
Please mark as Best Answer if above information was helpful.
Thanks,