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Ratheven Sivarajah Einstein prediction based on a picklist value
Hi there,
I'm new to Einstein Prediction, and from what I understand, it only works with checkbox, formula, and number fields. However, in my situation, I want to determine if a customer will choose a particular product type based on a picklist value from previous transactions. How would you go about solving this?
I'm new to Einstein Prediction, and from what I understand, it only works with checkbox, formula, and number fields. However, in my situation, I want to determine if a customer will choose a particular product type based on a picklist value from previous transactions. How would you go about solving this?
Check details below for Considerations for Choosing Fields to Predict.
https://help.salesforce.com/s/articleView?id=sf.cc_service_field_considerations.htm&type=5
Please mark as Best Answer if above information was helpful.
Thanks,