function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
WDCi NatWDCi Nat 

Trailhead Error: Protect Your Data in Salesforce -> Restrict Login Hours and IP Ranges

Hi there,

I have started this challenge in 2 separate orgs - this last one is brand new.  I have 2 issues that I'm getting error messages on:

1: The IP Address instructions cannot be followed:
Enter these values:
Start IP Address: 0.0.0.0
End IP Address: 255.255.255.255
Description: San Diego
Because you get this error "Error: The range specified is too large"
Error

2: When I try and get a verification (I saved the IP address with what I could), I get this error message:
Step not yet complete in My Trailhead Playground 19
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: KJOGRDHB
Error
 
This is a new DEV Org created for this challenge.

Any ideas on how to overcome?

Cheers, Nat
 
Best Answer chosen by WDCi Nat
WDCi NatWDCi Nat
Thanks to @Sanket Kumar over on StackExchange (https://salesforce.stackexchange.com/questions/257829/trailhead-error-protect-your-data-in-salesforce-restrict-login-hours-and-ip/257834#257834) for helping me!  It was so simple!

"As per trailhead, it is asking to Restrict the Login IP Range on the Custom: Support Profile. Go to setup, search for profile and select it. click on the profile name called custom: Support profile. Under Login IP Ranges, click New and enter the details."
 

All Answers

santosh Ashilwar 14santosh Ashilwar 14
Hi,
Create a New  Fresh TrailheadplayGround ...and  do it . It will be working....
WDCi NatWDCi Nat
Hi @Santosh, I have already done this in 2 playgrounds, and when I did it again this morning, I got the same 2 errors:
IP Address Error

Trailhead error

Any ideas OTHER than creating another Playground?

 
WDCi NatWDCi Nat
FYI - Trailhead link: https://trailhead.salesforce.com/content/learn/projects/protect-your-data-in-salesforce/restrict-login-hours-and-ip-ranges
WDCi NatWDCi Nat
Thanks to @Sanket Kumar over on StackExchange (https://salesforce.stackexchange.com/questions/257829/trailhead-error-protect-your-data-in-salesforce-restrict-login-hours-and-ip/257834#257834) for helping me!  It was so simple!

"As per trailhead, it is asking to Restrict the Login IP Range on the Custom: Support Profile. Go to setup, search for profile and select it. click on the profile name called custom: Support profile. Under Login IP Ranges, click New and enter the details."
 
This was selected as the best answer