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Thiago Barbosa 1Thiago Barbosa 1 

When Milestone SLA "Expired" update Case field Status on the "Expired" ? How to start trigger?I want to update case for the Status =="Expired" when milestone Expired time.

public with sharing class UpdateCaseExpiredMilestoneStatus  {
	
	private static final String RT_CASE_ALCADA = RecordTypeUtil.getByDevName('Case', 'Al_ada');


	public static void execute(){
		
		Set<Id> sIdsCase = new Set<Id> ();
		List<Case> lstCase = new List<Case> ();
		for (Case iCase : (List<Case>) Trigger.new) { 
			if (iCase.RecordTypeId == RT_CASE_ALCADA &&
			(TriggerHelper.changedField(iCase, 'Status') && iCase.MilestoneStatus == 'Open Violation' && iCase.Status == 'Novo')) { 
				sIdsCase.add(iCase.Id); 
				lstCase.add(iCase);
				System.debug('Caiu no if');
			}
		}
		System.debug('lstCase' + lstCase);

		if(lstCase.isEmpty()){return;}
		
		caseExpiredMilestoneStatus(lstCase);
	}

	public static void caseExpiredMilestoneStatus(List<Case> lstCase){
		
		List<Case> lstCasesStatus = new List<Case>();
		for(Case iCase : lstCase){
			iCase.Status = 'Expirado';
			lstCasesStatus.add(iCase);
		}
		
		 
		if(!lstCasesStatus.isEmpty()){
			Database.update(lstCasesStatus);
		}

	}
}