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Marcus GranathMarcus Granath 

Sandbox verification step sends mail to an invalid mailadress

Hey,
(I'm pretty new to SF so I'm sorry if what I'm posting is posted as the wrong topic)

Question:
I'm trying to log in to a Sandbox environment in my org but I can't get past the verification step. SF tries to send a verification code to my mail according to this format:
firstname.lastname@orgname.se.invalid
The part that says ".invalid" is not part of my real mail meaning the code gets sent somewhere that isn't my e-mail inbox. 
How do I get past this?
Thanks in advance for help!:)
Best Answer chosen by Marcus Granath
Malika Pathak 9Malika Pathak 9
Hi Marcus,
This error is causing due to .invalid in your mail id so you can ask your system admin to remove ".Invalid" from your email in a sandbox environment.
or if the problem persists you should reach out to SF support: http://trailhead.salesforce.com/help

Please mark this as the best answer if your issue has been solved to help others.

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Marcus,

Sorry for this issue you are encountering.

May I suggest you please reach out to the trailhead support team with the registered email address for better and quick assistance on the above issue.

You may reach the support team at the below address. Hope the issue gets resolved.

Kindly mark this as solved if the reply was helpful.

Thanks,
Nagendra
Chandu007Chandu007
Hi Marcus,

ask your System Administrator to remove ".Invalid" from your email in sandbox environment. So that you will receive verification code to your email.


Thanks,
Chandu  
Malika Pathak 9Malika Pathak 9
Hi Marcus,
This error is causing due to .invalid in your mail id so you can ask your system admin to remove ".Invalid" from your email in a sandbox environment.
or if the problem persists you should reach out to SF support: http://trailhead.salesforce.com/help

Please mark this as the best answer if your issue has been solved to help others.
This was selected as the best answer
Marcus GranathMarcus Granath
Thank you Malika!
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