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Amer Bearat 15
Lightning action(Email & Task) buttons not showing on Lead
I have the following configuration set and still Email and Task buttons not showing in the chatter lightning Lead Object:
1- Deliverability = All Emails
2- Task Has a record type
3- Feed Tracking is turned On for Lead Object
4- I have add Email and Task button on the Lead page layout in both sections 'Salesforce Mobile and Lightning Experience Actions' and 'Quick Actions in the Salesforce Classic Publisher' ,
and made sure that im viewing the right page layouts
5- I add Email and Task button to the Global Publisher Layout in both sections 'Salesforce Mobile and Lightning Experience Actions' and 'Quick Actions in the Salesforce Classic Publisher'
6- I do have Chatter Settings -> Enable Actions in the Publisher -> set to true
here screen shots
but nothing is working
1- Deliverability = All Emails
2- Task Has a record type
3- Feed Tracking is turned On for Lead Object
4- I have add Email and Task button on the Lead page layout in both sections 'Salesforce Mobile and Lightning Experience Actions' and 'Quick Actions in the Salesforce Classic Publisher' ,
and made sure that im viewing the right page layouts
5- I add Email and Task button to the Global Publisher Layout in both sections 'Salesforce Mobile and Lightning Experience Actions' and 'Quick Actions in the Salesforce Classic Publisher'
6- I do have Chatter Settings -> Enable Actions in the Publisher -> set to true
here screen shots
but nothing is working
Did you try to add 'Activities' component to the Page?
If noyt, Please follow below steps :
1. GoTo Lead record details Page >> click on SetUp Icon >> select Edit Page. (it redirects to teh lightning app builder page setup)
2. Search for 'Activities' component and drag to the Page where ever you want to dispaly.
3. Save the page and GoTo any lead record detail page.
Now you can see the Email / New Task buttons as below.
Let me know if this didnt work for you.
Thanks
Prathyusha