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arsaniketsharmaarsaniketsharma 

product request approval in field service lightning

Hi,
I have created a product request on work order in mobile app, but i am not able to approve the product required request in Org,I am able to view the product requests only.
Do anybody know how to approve the product request in field service lightning?

 
Deepali KulshresthaDeepali Kulshrestha
Hi Arsaniket,

I went through the query of yours, regarding the Product request approval in field service lightning.

-Let your mobile workers create product requests when they find defective parts in their vehicles or their stock has run out: “https://help.salesforce.com/articleView?id=mfs_product_requests.htm&type=0”
“https://blog.bessereau.eu/assets/pdfs/salesforce_field_service_implementation_guide.pdf”

I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

Thanks and Regards,
Deepali Kulshrestha
 
arsaniketsharmaarsaniketsharma
Hi Deepali,
I went through the links but it is mentioned nowhere; how to approve a product request requested by a mobile user.
i am only able to create a product request through mobile.
I saw somewhere that product transfer can be helpful, but even if we create a new product in product transfer, it is not affecting the product request. The count of product request is as it is.