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Ram_SF14 Console subtab is not getting refreshed in IE 11 (VF page overridden)
Hi
We have overridden your console standard page with a VF page. When clicked on the case, it is opening in an sub tab. If the users is trying to edit the records by inline edit option then the page is getting updated only in IE. Your help is much appreciated.
Thanks
Ram
We have overridden your console standard page with a VF page. When clicked on the case, it is opening in an sub tab. If the users is trying to edit the records by inline edit option then the page is getting updated only in IE. Your help is much appreciated.
Thanks
Ram
Greetings to you!
Please refer to the below knowledge article which might help you further with the above issue.
Overridden case edit page refreshes incorrectly in Service Cloud console:
https://help.salesforce.com/articleView?id=000002999&type=1
Also, Internet Explorer 11 is supported only in an opt-in basis for Lightning Experience and not recommended from the perspective of performance. Salesforce recommends against using IE11 for Lightning Experience.
https://help.salesforce.com/articleView?id=000267046&type=1&language=en_US
https://help.salesforce.com/articleView?id=console_lex_limitations.htm&type=5
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas