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Leonard Silon 16
How do I create a note in process builder?
I would like to use process builder to auto create a note on the case under certain conditions. I see how to do it on a contact and contact but not the case. When I manually create the note ont eh case, it is associated to teh case. But I can not find the parentId field of the note in process builder and I suck at Flows
Any ideas?
PS: this is not notes&Attachemtns but rather the note object
Any ideas?
PS: this is not notes&Attachemtns but rather the note object
Its know issue.. Please use the trigger instead of process builder
The new Notes object should be available in Process Builder. Common use cases include alerting users when Notes are created on records they own and automating sharing for notes, currently only possible with code.
https://success.salesforce.com/ideaView?id=0873A000000lKEoQAM
https://success.salesforce.com/answers?id=90630000000p1C0AAI
Actually the Note is avail in process builder now. However, I do nto see a way to relate it to a case. I can relate it to a contact or account but not a case. I can not get to the parent ID in the process builder