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Orville Patrick BarandinoOrville Patrick Barandino 

Approval Process on Case Feed (Email Messages)

Hi, anyone here tried implementing Approval Process on Email Messages (Object) for Case feed? This is on lightning experience.

Issue: "Submit for Approval" button only appears to Admin Profiles.

1. I already checked the layouts to make sure that I used the same Email button for Admin and Custom Profile(Agent)
2. I already Enabled Case feed tracking and Email to Case
3. I already set the users as initial submitters (for Approval Process)
4. I already customized the Entry Criteria, Using Current User ID