function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

filed tracking on case object for custom field in sf


We have created some cusotm fields  on case object and need to set the histroy track on these fields.
How do we do it ?

Khan AnasKhan Anas (Salesforce Developers) 
Hi Desai,

Greetings to you!

You can enable field history tracking for standard objects in the object’s management settings.

To set up field history tracking:

1. From Setup, click Object Manager and select Account. Select Fields & Relationships.

2. Click Set History Tracking.

3. Choose the fields you want to be tracked.

4. You can select a combination of up to 20 standard and custom fields per object. For accounts, this limit includes fields for both business accounts and person accounts.

Certain changes, such as case escalations, are always tracked.

You can’t track the following fields:
  • Formula, roll-up summary, or auto-number fields
  • Created By and Last Modified By
  • Expected Revenue field on opportunities
  • Master Solution Title or the Master Solution Details fields on solutions; these fields display only for translated solutions in organizations with multilingual solutions enabled.
5. Click Save.

Salesforce tracks history from this date and time forward. Changes made prior to this date and time are not included.

Please refer to the below links which might help you further with the above requirement.

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas