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Freya Feigenspan Salesforce is no longer displaying API information
We have noticed that our live org is failing to display any of the detail pulled from our API. There is a lot of functionality which isn't working and we have countless errors in our ErrorLog which we cannot decipher. This has been ongoing for a while now and we are currently lacking business critical functionality. Without a technical background, we are unable to fix this ourselves. Please see the below screenshots:
INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY insufficient access rights on cross-reference idLocked Error Message: Item 227
INVALID_FIELD Foreign key external ID: 2293 not found for field Vantage_Id__c in entity ContractLocked Error Message: Item 230
REQUIRED_FIELD_MISSING Account Name:You must enter a value
INVALID_FIELD Foreign key external ID: 38774 not found for field Vantage_Id__c in entity AssetLocked Error Message: Item 492
As i can see there are required field missing or issues of wrong mapping in API and Salesforce.
1. How do I locate which fields are the issue?
2. How do I change permission?
Nothing has been changed as far as we are aware; the API is still working but is it an issue with our account layout that is perhaps causing this?
We have had these particular error logs since our live org was created (approx 4 months ago) and we have only noticed an issue in the last couple of months...
For issue REQUIRED_FIELD_MISSING Account Name:You must enter a value:
This issue indicated that SF org is not recieving Account name while pulling data from API or there is invalid mapping for Account name.
If you are technical then you can go into the code check the mapping or you can consult a techical person to do this for you.
For other issue INVALID_FIELD Foreign key external ID: 2293 not found for field Vantage_Id__c in entity ContractLocked Error Message: Item 230
You need to define Vantage_Id__c as unique.
Try with these solution and let me know.