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Gnana Jegan SGnana Jegan S 

Entitlement Process End Time not working

WHen i closed my case in DEV its setting the end time but in QA it is not working. I have verified "Set Field-Level Security" also.

Please help me to reslove this issue!!!
Nitin Yadav 21Nitin Yadav 21

I am also facing the same issue 

It should be automatic e=when we mark as milestone completed then status and entitlement end time on case should be auto updated.

weno bakweno bak
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Mildred WatersMildred Waters

Did you solve your problem? I am facing the same situation.