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Ravi Chandra Chevula 16
Email Alerts used in Process Builder and Approval Process components are not triggered after Sumer 19' Release in classic experience fo slaesforce
Email Alerts used in Process Builder and Approval Process components are not triggered after Sumer 19' Release in classic experience fo slaesforce
Checked below mentioned:
* Deliveribitly -> Access Level -> All Email
* Created a sample Process Builder on Account and invoked it manually, action expected is triggering email, Which was not fired.
* When user profile changed from Base Platform user (Licence: Saleforce Platform) to System Administrator (Licence: Saleforce) amd again changes been reverted to Base Platform user (Licence: Saleforce Platform) from System Administrator (Licence: Saleforce) for a user email alerts are triggred properlly.
* Email alerts from same process builder and approval process is working fine when the components are invoked from Lightning Experience.
* While performing actions (Email alerts from Process Builder) placed Debug logs and as well as Email logs, Debug logs says email has been sent to the recipient but in Email logs there's no sign of those email addresses.
Any inputs will be appreciated
Thanks
Ravi Chandra
Checked below mentioned:
* Deliveribitly -> Access Level -> All Email
* Created a sample Process Builder on Account and invoked it manually, action expected is triggering email, Which was not fired.
* When user profile changed from Base Platform user (Licence: Saleforce Platform) to System Administrator (Licence: Saleforce) amd again changes been reverted to Base Platform user (Licence: Saleforce Platform) from System Administrator (Licence: Saleforce) for a user email alerts are triggred properlly.
* Email alerts from same process builder and approval process is working fine when the components are invoked from Lightning Experience.
* While performing actions (Email alerts from Process Builder) placed Debug logs and as well as Email logs, Debug logs says email has been sent to the recipient but in Email logs there's no sign of those email addresses.
Any inputs will be appreciated
Thanks
Ravi Chandra