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Anthony OkolieAnthony Okolie 

Trailhead challenge error PXPROFJA

I am working on the business specialist super badge and checked the challenge I finished recently:

The system said: challenge not yet complete...here is what is wrong.
There was an unexpected error while verifying this challenge. Usually, this is due to some preexisting configuration or code in the challenge org. We recommend using a new developer edition to verify this challenge. If you are using a new DE and seeing this error, please post to the developer forums and reference error id: PXPROFJA.

Using my trailhead account, there was no link for creating a new DE as I already had one. I can only create TPs. I came here and used advice received to create a DE but when the system saw my email address, it said the address is already in use. It is in use cos I am using it. I was, however, able to login to the new DE. How do I connect it to my account correctly or delete it and create a new DE in my account correctly? Thanks a lot for your help
NagendraNagendra (Salesforce Developers) 
Hi Anthony,

May I request you please confirm if you are using a brand new developer org in order to validate this challenge, if not then I would suggest you create a brand new org and give a try which should probably do the trick.

If you are using a brand new developer org then please double check that your org doesn't have a namespace enabled. If that doesn't help please give a try by restarting the batch.

If the problem continues,  log out of all accounts and log in once again in a different browser by clearing the cache and cookies which should probably do the trick.

Still, if you face the problem then I would suggest you please reach out to the trailhead support team for better assistance.

You may reach the support team at the below address.
Hope this helps.

Kindly mark this as solved if the reply was helpful so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.

Thanks,
Nagendra
Anthony OkolieAnthony Okolie
Hi Nagendra, Thanks a lot for your help. Please, I am not using a DE org for this challenge. When I received the error message, I created a new DE org but the system is not accepting my email address because I created it outside my account. In my trailhead account, there is an option for logging into a DE org but no option for creating a new DE. How do I create a new DE within my account? Thanks a lot for your help. Best regards, *Anthony Okolie* *Business Analyst (EXIN ASM )* Email: an.okolie@gmail.com Tel: 07886361794
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