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Anant KamatAnant Kamat 

Process Builder Not Triggering as expected

Hi All,
I have created a Process Builder which should fire an email alert for the approver after 1 hr of getting created based on the Criticality of Case.
However it does not seem to work as expected though the criteria is met. Not sure what is missing from my end.
Approval Process

The criteria formula is evaluating to true with the data I have created.
Scheduled Action

Can somebody help me in this regards.

Thanks,

Anant

Best Answer chosen by Anant Kamat
Anant KamatAnant Kamat
Just an update, I was able to achieve this using Time Based Workflows and some additional fields to make it work.

All Answers

MagulanDuraipandianMagulanDuraipandian
From Setup, click Create | Workflow & Approvals | Flows.
Scroll down to the Paused and Waiting Interviews list.
Create a view to see scheduled actions in the Paused and Waiting Interviews list. 
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Magulan Duraipandian
www.infallibletechie.com
Anant KamatAnant Kamat
Hi Magulan,
I have already tried that option but could not find any entry for the same so thought of posting in the forum.

Thanks,
Anant
Anant KamatAnant Kamat
Looks like the requirement I am trying to achieve is not possible with Process Builder. Hence I am getting with the trigger approach.
Anant KamatAnant Kamat
Just an update, I was able to achieve this using Time Based Workflows and some additional fields to make it work.
This was selected as the best answer