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Camila NunesCamila Nunes 

Picklist dependent problems - Lost reason and Desqualify reason

Hi all,
You can help me, I have a ticket in the sales force support, because when my sales team and my operation team change the computer, example windows 10, windows 7, dell, accer, mac.
The screen does not show all the values ​​in the list of options by reason lost and disqualifies the reason selected by pipeline. This is because the zoom of the computer changes, the page does not respond.
This is terrible because in windows 10 it is necessary to zoom 80% on the page for work, the person with eye problem, it does not work hauhaua.
Has anyone ever been in this situation?
Salesforce closed my ticket, the answer is that the system is working as expected, but it is not.
The site must be responsible.
Thanks :)
Tejender Mohan 9Tejender Mohan 9
Can you please share the screenshots?
The changes in the picklist values because of the operating system is not possible.
The user on the different operating system might be having different profiles or Permission sets and has access to different picklist values.