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Rahul Luthra 1 Send email from Salesforce ending your Company Domain instead of Salesforce.com
Hi Experts,
We are sending an email from cases object (Email-2-Case) to third party organization which has recently changed thier policy and now we are unable to send emails. As per thier policy, they accept emails only if "The address of “Return-Path (domian)” match the address of “From (Domain)”, emails.
Example: If from address is "abc@mydomian.com" and salesforce sends the email to outside organization using domian "salesforce.com" (return path), which means domain of "from" address is different from "Return path". This contradicts their policy.
I would like to understand, what other option do we have to achieve the above requirement where we can make from adress domain same as Returnpath domain.
Does, setting DKIM key will achieve the above requirement ?
Also, we are not in favour of setting Email Relay.
Regards,
Rahul
Regards,
Rahul
We are sending an email from cases object (Email-2-Case) to third party organization which has recently changed thier policy and now we are unable to send emails. As per thier policy, they accept emails only if "The address of “Return-Path (domian)” match the address of “From (Domain)”, emails.
Example: If from address is "abc@mydomian.com" and salesforce sends the email to outside organization using domian "salesforce.com" (return path), which means domain of "from" address is different from "Return path". This contradicts their policy.
I would like to understand, what other option do we have to achieve the above requirement where we can make from adress domain same as Returnpath domain.
Does, setting DKIM key will achieve the above requirement ?
Also, we are not in favour of setting Email Relay.
Regards,
Rahul
Regards,
Rahul