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Jason 8
Calling an external API on record edit
I have a need to keep a few fields on contact records in sync with an external system (name, email, etc...) and want to trigger an external API to do so when the record is edited and saved. An error is thrown when trying to perform this action since APIs are not allowed to be called as part of a record edit trigger.
The only way I can think to accomplish this is to expose a custom button or link to trigger the update manually. I'd like this to be automatic if possible.
Has anyone been able to work around this or suggest a different way to get this done?
Thank you in advance for your suggestions.
The only way I can think to accomplish this is to expose a custom button or link to trigger the update manually. I'd like this to be automatic if possible.
Has anyone been able to work around this or suggest a different way to get this done?
Thank you in advance for your suggestions.
Dimond
Would using a outbound msg not work...? do you need to handle a response?