Feed

I get an error that says, "it looks like the Unified Link 2 Flow element does not have the correct settings for the second filter." I see the mistake but, when I go to edit the issue, I don't have an option to save the changes. Instead, I have the option to "Save as a New Version" but the system only seems to verify V1 so saving a new version doesn't allow me to advance.  

We are creating an LWC component using the @wire hook to retrieve an image from a product. Our approach is to fetch the product using ConnectApi.CommerceCatalog.getProduct and then access product.defaultImage.url. However, the URL we receive is unexpected and does not successfully open an image. Example: 

/cms/delivery/media/MCJN3JGPO2BNH5HH74G3THSV7ZDM?channelId=0ap9O0000001ISk&oid=00D9O00000CXtbV 

What could be the misunderstanding here did we go in to wrong direction or we might miss some configuration? 

I'm calling an apex class from omniscript with following code:

@JsonAccess(serializable='always')
global with sharing class Omniscript implements omnistudio.VlocityOpenInterface2 {
    global Map<String,Object> invokeMethod(String methodName, Map<String, Object> inputMap, Map<String, Object> outMap, Map<String, Object> optMap) {
        Boolean result = true;
        try {
            if(methodName.equals('test')) {
                respOmnistudio(inputMap, outMap);
            }
        } catch (Exception e) {
            System.debug('Error: ' + e.getMessage());
            result = false;
        }
        return outMap;
    }
    private static void respOmnistudio(Map<String, Object> inputMap, Map<String, Object> outMap) {
        System.debug('inputMap: ' + inputMap);
        outMap.put('treeType', 'Pino');
        System.debug('outMap: ' + outMap);
    }
}

but I'm getting the error "Invalid conversion from runtime type Omniscript to System.Callable". Seems to be something related to serialize. So checking documentation, it says : 

"A Remote Action calls the specified Apex class and method or the specified Invocable Action. You can also pass in invocation options and data. The Apex class must implement the Callable interface.If the data a Remote Action returns isn't in Map<String, Object> format, an Integration Procedure or DataRaptor might not be able to process it. You can convert the data in one of these ways:In the Remote Action, under Remote Options, add a Key named reserialize with a Value of true.In a subsequent Set Values step, use the RESERIALIZE function on the Remote Action's output.For information about related functions such as DESERIALIZE and SERIALIZE, see the Function Reference.An error message that begins with Invalid conversion from runtime type String often indicates a need to reserialize data.

but adding the key "reserialize":"true" in remote options, does nothing. Any help wilil be appretiated.

Hi, Can we use custom actions in SDR agent for updating lead record? if yes how can we pass just created lead to an agent? 

Thanks! 

Hello! 

I'm having issues with the "General FAQ" topic when I'm creating a Service Agent, what happens is that the "Answer Questions with Knowledge" action is not retrieving any data even though i already added a Data Library, already checked the permission group (which doesn't have the Knowledge Object Read setting so i had to make another permisssion set that gives the permission to read Knowledge" . 

I also checked and Data Cloud is enable, i can even look at the Search Index.  

I also tried by adding my knowledge articles into a file and adding the file to another Data Library but it's still not working.  

I've enabled financial roll-ups via the custom settings, but Bank Accounts are not rolling up to the Financial Summary on the household.  Investment and Insurance Policies are rolling up. 

Can someone advise how to trouble shoot this?  Thanks! 

I'm simply trying to assign this Action Plan Template to a program. The target object in the template is set to Program, and the template is published but I keep getting this error. I have checked all my permissions and CRE settings and everything should be working just fine. I made a few other tests targeting different objects and have still gotten the same errors. Really not sure what else could be going wrong here. 

I'm trying to display the most recent 'original value' from a fields history.  

The status field (active, inactive, deactivated) is a formula field, so to enable field history I created a hidden field that is populated by whatever is in the status field, and tracked the hidden field. What I'm trying to do now is show the value that the field was updated from on the record.  

For example, if a contact's status was active and has now been updated to inactive, I want the Current Status field to show Inactive, and the Previous Status field to show Active (based on the current status field history).  

Is there a way to do this? 

We are using a Salesforce Labs managed package (Trail Tracker ), and we noticed that some of the Apex classes and triggers are on an API version below 45.0. Can anyone help us how to upgrade this managed package.     

ResourceAbsence is a standard object.  Reports are not checked by default.  I need my service managers to be able to report on these absences for KPI report purposes.  What do I need to do here to allow reporting?