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ViswaViswa 

how to coonect to facebook account from salesforce??

AbhishekAbhishek (Salesforce Developers) 
When Salesforce’s Service Cloud Einstein feature is successfully integrated with social media, it puts the brilliance of artificial intelligence to work. Usage of keywords, language detection tools, and classifiers, ensures that your workforce is immediately alerted to the social media posts that may require immediate action.

These alerts will definitely help your wonderful sales team to understand what your clients actually like or dislike, and what questions do they have regarding your products or your services. You also get an option to respond quickly to a social media post as soon as it is made to facilitate user experience, either with the option of an email, a phone call, or with an online chat session.

The below article has complete information about Facebook to salesforce connect,

https://www.janbask.com/blog/integrate-facebook-with-salesforce/

For further reference, you can check this too,

https://leadsbridge.com/blog/tools-review/salesforce-facebook-integration/

I hope you find the above information is helpful. If it does, please mark as Best Answer to help others too.

Thanks.