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Developer BaseDeveloper Base 

Field service lightning mobile app signatures error

Hello everyone,

our client gathered signatures and then generated a service report. Generated signatures were missing on the service report! I uploaded a picture for you to see.

User-added image

Please explain to me what happened or how to troubleshoot this. This is a serious problem for our client.

With regards
Developer Base
AbhishekAbhishek (Salesforce Developers) 
Hi,

In this Blog (https://blog.bessereau.eu/assets/pdfs/salesforce_field_service_implementation_guide.pdf) Please go through page 168, to troubleshoot the issue.

If you still need any help please reach salesforce mobile support team, our team will further look into the issue and get back to you.

I hope you find the above information is helpful. If it does, please mark as Best Answer to help others too.

Thanks.
AnudeepAnudeep (Salesforce Developers) 
I have seen a similar issue in the past. See this Known Issue 

I recommend raising a case with support to look into this further
Michal BaranecMichal Baranec
I'm facing the same issue now. Were you able to resolve it?
The referenced Known Issue should be already fixed.