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Heena Patel Einstein Chatbot Features
Do Einstein Chatbots have the following features:
Admin Panel for Intent
Learning ability to show a % confidence of an answer provided
Diagnostic or troubleshooting tools
Screensharing or recording
Non-tecnical Admin UI
Highlights missing intents
Can the bot be placed anywhere or is there a placement restriction
User Friendly Admin Panel for Intents or AI Learning
Thank you
Admin Panel for Intent
Learning ability to show a % confidence of an answer provided
Diagnostic or troubleshooting tools
Screensharing or recording
Non-tecnical Admin UI
Highlights missing intents
Can the bot be placed anywhere or is there a placement restriction
User Friendly Admin Panel for Intents or AI Learning
Thank you
Review below links which can give more information of Einstein chatbot.
https://trailhead.salesforce.com/content/learn/modules/service_bots_basics/learn-about-einstein-bots
https://www.salesforceben.com/salesforce-summary-einstein-bots-build-a-crm-powered-chatbot/
https://medium.com/@ruby.kandah/get-ready-for-einstein-bots-in-5-steps-4eb525f04702
Thanks,