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GAURAV SETH
Multidisciplinary Team
Hi,
I need to create a multidisciplinary team in Salesforce where I can add team members from different technical specialities come together for solving a issue .
Any idea how can I do that in Salesforce ?
Thanks,
Gaurav Seth
I need to create a multidisciplinary team in Salesforce where I can add team members from different technical specialities come together for solving a issue .
Any idea how can I do that in Salesforce ?
Thanks,
Gaurav Seth
Greetings!
You can create the Queue in which you can add whomever you want to include and add which objects to include in the queue.
Please check the below document which has steps given on how to create queue.
https://help.salesforce.com/articleView?id=setting_up_queues.htm&type=5
Kindly mark it as best answer if it helps so that it can help others in the future.
Warm Regards,
Shirisha Pathuri