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Sushant Arora 6Sushant Arora 6 

Can we enable Commerce Cloud Einstein in the Commerce Cloud Sandboxes??

Hi everyone,

Can anyone please tell me
we can enable Commerce cloud einstein in the sandbox or it can only be enabled in the production instances

Thanks!
Sushant Arora
Best Answer chosen by Sushant Arora 6
AbhishekAbhishek (Salesforce Developers) 
No, Right the feature is not available in Sandbox.

I hope you find the above information is helpful. If it does, please mark as Best Answer to help others too.

Regards,
​​​​​​​Salesforce Support.
 

All Answers

AbhishekAbhishek (Salesforce Developers) 
No, Right the feature is not available in Sandbox.

I hope you find the above information is helpful. If it does, please mark as Best Answer to help others too.

Regards,
​​​​​​​Salesforce Support.
 
This was selected as the best answer
Sushant Arora 6Sushant Arora 6
Hi 

Can we enable it in Development Instance?
if Yes, Can you please tell me how to do it if possible?

Thanks!
 
AbhishekAbhishek (Salesforce Developers) 
Sushant in development instance also it is not possible.
Sushant Arora 6Sushant Arora 6
Hi Abhishek 

As I can see there is no button/Switch to enable the Einstein In commerce cloud.
We just need to configure in Einstein Configuration and it will be enabled. Am I right?


User-added image

Thanks !
 
Sushant Arora 6Sushant Arora 6
Also, the toggle for scheduling Catalog and order is not working.
Note I am doing this in the Sandbox and development Instances
sholsingersholsinger

Job Schedules are inactive in Sandboxes on Commerce Cloud B2C. You have to manually trigger all jobs. (Or start them via OCAPI)

Einstein is simply not going to work on a sandbox without intervention from the Einstein team. And even then, they'd only be able to link your sandbox with their test system which only has SFRA data in it and may not prove helpful.

If you need to model the product recommendations, you can use a "product" type slot with the same template that you'd use for the Einstein recommender slot. The template-level API will be pretty much the same.