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Sumant KuchipudiSumant Kuchipudi 

Process builder not triggering on update field

Hi,
i have process builder which should trigger when a field (boolean) is changed (checked/unchecked) on UPDATE record (not new) but it seems not triggering, here is the Formuls used in PB.
 
NOT(ISNEW()) && ISCHANGED([Contact].Is_Contacted__c )
Any issue on the abve formula?
 
Best Answer chosen by Sumant Kuchipudi
VinayVinay (Salesforce Developers) 
Hi Sumant,

Try below.
AND(NOT(ISNEW()), ISCHANGED([Contact].Is_Contacted__c ))

Thanks,
Vinay Kumar​​​​​

All Answers

VinayVinay (Salesforce Developers) 
Hi Sumant,

Try below.
AND(NOT(ISNEW()), ISCHANGED([Contact].Is_Contacted__c ))

Thanks,
Vinay Kumar​​​​​
This was selected as the best answer
Sumant KuchipudiSumant Kuchipudi
thanks Vinay .. don't understand why my above logic is not working .. but it used to be working before .. do you have any idea what went wrong?
by the way your's working .. i think i'll be switching to this formula.
VinayVinay (Salesforce Developers) 
Not sure but check if there was any other component that was being updated.  

Thanks,