Is there a way to add Email option on the utility bar

Can any one give me a idea to add Email option on the utility bar beside omni-channel.

September 9, 2020
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Best Answer chosen by james feudo

Vinay (Salesforce Developers)
Hi James,

Standard functionality is currently unavailable. You need to implement lightning component customization and include it in the utility bar.

Hope above information was helpful.

Please mark as Best Answer so that it can help others in the future.

Thanks,
Vinay Kumar

September 9, 2020
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This was selected as the best answer

james feudo
Thank You!

September 10, 2020
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Vinay (Salesforce Developers)
Please mark as Best Answer if above information was helpful so that it can help others in the future.

Thanks,

September 10, 2020
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