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Vaibhab Shah Service Console setup Issue
Hi,
While configuring a service console for Case, I want to show related Account record. But I don't want to give provision to the user to update the Account record.
PFB the screenshot where update action is mandatory. I just want to show the related Account record as view only.
Can anyone help me with this requirement?
Rgds,
Vai
While configuring a service console for Case, I want to show related Account record. But I don't want to give provision to the user to update the Account record.
PFB the screenshot where update action is mandatory. I just want to show the related Account record as view only.
Can anyone help me with this requirement?
Rgds,
Vai