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Abhi92Abhi92 

Approver name is not populating in Classic email template while requesting for Approval

Hi,

I'm creating Custom Email Template(Text) for Approval aprocess in order to get email notifications. But instead of populating approver name in first line after Hi "ApproverName" it's priniting the requester name who is submitting the approval request. Below is the email template,

Hi {!ApprovalRequest.Process_Approver},

{!Approval_Requesting_User.Name} has requested your approval to create this project in Mavenlink : {!Opportunity.Name}.

Please approve that the Opportunity naming convention is correct (Account Abbreviation - Opportunity Name - Sitecore or SF), Contacts are added to the Opportunity and the estimate and outline have been added.

Please visit the link below and either approve or reject it.
{!Opportunity.Link}

Thanks,
 
AnudeepAnudeep (Salesforce Developers) 
Can you try using use {!User.Name} instead of {!ApprovalRequest.Process_Approver}? Also, look at other suggestions in this post
Abhi92Abhi92
Hi Anudeep,

Thanks for the comment,I've already tried using that.. but no luck!