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Shruthi NarsiShruthi Narsi refused to connect.


Please help me. I have installed a Salesforce Lead capture application from app exchange

I am getting below error. Can anyone help me with the sameUser-added image

Below are the configuration steps


Best Answer chosen by Shruthi Narsi
SwethaSwetha (Salesforce Developers) 
HI Shruthi,
I understand that you have installed the package "Salesforce Lead Capture" By Salesforce Labs( from app exchange. I tried to repro the scenario in my Org and see the below error in the console
User-added imageSince it is coming from the managed package, we do not have access to view/ troubleshoot their code. You will need to report this error to the package provider so that they can fix it from their end.

As per, I would recommend you reach out on Success Community Answers Board ( for further assistance

Hope this helps you. Please mark this answer as best so that others facing the same issue will find this information useful. Thank you